Refund Policy

🌱 Delivery Terms:

  • Delivery in EU,UK,US,CA 4.90 €.
  • Free shipping for orders over 99 €.
  • Order processing maximum 1 - 2 days.
  • Delivery time: 2 - 5 days from order processing.
  • Prices and delivery time vary depending on the country of destination.
  • Shipping costs are calculated based on size, weight and country of destination.
  • The customer pays any applicable taxes or duties upon receipt of the order.
  • Orders are shipped by our UK partner.

In the case of a large volume of orders, shipments may be delayed. You will be notified by email or telephone in the event of a significant delay.

🌱 Product damaged in transit:

The shipper is responsible for products damaged or lost in transit.
In case of receiving a non-conforming or damaged delivery please photograph the package upon receipt and contact us.

🌱 Returns:

All non-conforming products can be returned within 14 calendar days and we cover the returning cost. 
For returning an order without reason, you will pay the delivery to us.
Goods must be returned in a condition that allows resale.
Returns are accepted for products that do not correspond to the original presentation or show signs of wear or factory damage.

🌱 Refunds:

Upon receipt and inspection of the returned item, you will receive notification of your refund approval or rejection.
If approved, the refund will be processed within 14 calendar days.

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